The conference that brings together industry peers, leaders and influencers to debate the changing nature of banking. It’s a unique platform that explores how we could improve customer engagement, embrace innovation and support new business models in a digital world.
There are a small group of banks who are transforming to be digital banks. As we all know, this is incredibly difficult for a long-established bank with thousands of people and millions of customers. What are they doing right? How are they doing it? Why do we think they are digital banks? Is there a way we could all follow their path?
During the last year, Chris Skinner has been travelling the world, talking to banks that are doing digital. He selected five to be case studies for his new book - JP Morgan Chase, ING, BBVA, DBS and China Merchants Bank. From those interviews and discussions, Chris has found many lessons from banks that are doing digital right, and will share these lessons with the audience.
Coffee Break (Hotel de la Poste)
Make banking more human: opportunities and pitfalls
Elke, Thomas, Martine and Gerard… Different people with different hobbies, lifestyles, goals and worries. Are today’s banks ready to embrace available technologies to adapt its offering and communication to the uniqueness of their customers to build a truly valuable relationship?
How to create relevant content to humanize the banking service in a digital environment? Let’s find out!
Panel debate: a retail bank's changing role through technological evolutions
Invitation only: Brainstorm for platforms – The future that could destroy banks as we know them (in Courtside)
Session in Hotel de la Poste, ground floor: at Courtside Banks are too big to fail… this is something that we often hear. At the same time, technology is one of the most important drivers for profound - not to mention disruptive - business change. “Software is eating the world”, said Marc Andreessen almost 10 years ago. Are you ready to critically evaluate your business and consider all options to stay ahead of the curve? In this hands-on workshop, we’ll look at the power of “platformication” and what it means for your business. We’ll brainstorm around the platform that avoids banks as we know them being wiped out … even more, puts them in pole position for the future.
Fireside chat with Bankable: how to build a digital bank in 6 months (in Skybox)
Fireside chat with Bankable: how to build a digital bank in 6 months (in Skybox)
Session in Hotel de la Poste, first floor: in Skybox Banks are too big to fail… this is something that we often hear. At the same time, technology is one of the most important drivers for profound - not to mention disruptive - business change. “Software is eating the world”, said Marc Andreessen almost 10 years ago. Are you ready to critically evaluate your business and consider all options to stay ahead of the curve? In this hands-on workshop, we’ll look at the power of “platformication” and what it means for your business. We’ll brainstorm around the platform that avoids banks as we know them being wiped out … even more, puts them in pole position for the future.
Invitation only: Meeting your customer’s future needs – get inspired by new technologies (at Courside)
Invitation only: Meeting your customer’s future needs – get inspired by new technologies (at Courside)
Session in Hotel de la Poste, ground floor: at Courtside At present, you are serving your clients using the insights you have today and the technologies you master today.
But the times they are a-changin’: new technologies are emerging to help meet the future needs of your customers. Blockchain, VR, AR, AI, deep learning, … it’s difficult to get around the buzzword bingo nowadays. So how can you turn this to your advantage and use new technologies as a source of inspiration? In this hands-on workshop, we’ll explore together with you how these new technologies can be an enabler to deliver tangible value for your clients, stay relevant and be future-proof.
Bank as a platform : from Omnichannel to Open Banking + launch new consortium initiative - Cash2All (Session in Hotel de la Poste, first floor: at Courtside)
Bank as a platform : from Omnichannel to Open Banking + launch new consortium initiative - Cash2All (Session in Hotel de la Poste, first floor: at Courtside)
Session in Hotel de la Poste, ground floor: at Courtside
16:30 Bank as a platform : from Omnichannel to Open Banking The retail industry has had to change dramatically and banks are no different. So, what are the key ingredients to building the bank of the future?
This presentation will discuss how banks can change the way that they serve clients, offering better banking services in a digital world and delivering omnichannel experiences through all the bank’s touchpoints and cashpoints.
Open Banking will be a catalyst for greater digital transformation in banking and create new business models that will enable an ecosystem that drives revenue. True omnichannel integration is the foundation for open banking and how banks rewrite the rules on delivering financial services.
Nicola Simeone, Head of Professional Services, Auriga
17:00 Contraste Europe and Auriga present a new consortium initiative - Cash2All
The decline in the number of bank branches has created a “cash desert” in which citizens struggle to get easy access to cash. Today in Belgium, residents in over 400 postcodes do not live within reasonable distance of an ATM. The latest announcements on bank branch closures only exacerbate this situation.
Cash2All brings together the collective expertise of its partners to tackle this challenge. It aims to offer the public basic access to cash and ATMs, as well as additional advanced services, while also providing financial institutions with a cutting-edge, cost-effective and complete solution that helps them provide the best service possible.
Session in Hotel de la Poste, first floor: in Skybox Financial inclusion is all about giving individuals easy and affordable access to financial products and services when they need it most. Belgium is struggling to adopt new mobile payment technologies. Whether it's payments via mobile phones or via contactless card, the mass consumer market is still not convinced. That means that solutions most be found for the physically impaired, the mentally challenged, the unbanked (such as refugees, homeless, ...). And even children often are overlooked when it comes to digital payments (they cannot get a regular bank card...). In this Fin and Tonic, multiple speakers will dive deeper into what it takes to financially include any group of individuals! Anywhere! AGENDA:
In Official Collaboration with The Banking Scene! Free for participants of The Banking Scene, but please register here.
Confirmed for 2019
More speakers to be announced. Keep an eye out for updates!
As a Managing Director, Adrien Kirschfink is leading Accenture’s NEW
Banking practice in Belgium & Luxembourg leveraging his deep banking
industry expertise to help Accenture’s Banking clients rotate successfully to
the NEW. In the NEW Banking practice Accenture experts transform the business
of their clients, using new technologies and creating an eco-system of
innovation focusing on the entire banking value chain. Next to that, Adrien Kirschfink also leads the Digital and Distribution & Marketing practice in Luxembourg where he helps companies harness the full power of Digital. Adrien is passionate about the human face of interactions and the huge impact people have and will continue to have in an even more digital and sustainable world. He leads the yearly Market Pulse Survey of Accenture, an online survey of over 1000 banking customers, focusing on the experience and relationship Belgian customers have with their bank.
All along his career both in Europe and North America, Adrien gained experience in building new businesses, recruiting & managing large and diverse (international) practices, and being end-to-end responsible for business development/sales and delivery of projects launching new customer experiences, products and services as well as new businesses for our clients. Adrien his
areas of expertise are: Digital Strategy &
Transformation, New Business Models, Distribution Strategy &
Transformation, Customer & Growth Strategy (Retail, Corporate Banking /
Utilities), Marketing Strategy (Retail Banking, Corporate Banking) and
Front-to-back (end to end) customer experience design.”
Ali Mentesh is responsible for Business
Development of Temenos’ unique payment product offering. Since joining Temenos
in 2018, Ali has been responsible for promoting the Temenos Payments Hub
proposition and has been spearheading Temenos’ engagement with the payments
sector including new entrants, challengers, traditional banks, aggregators and
infrastructure providers to drive awareness of the growing success of Temenos
in payments. Ali has over 20 years of experience in the payments sector
including regional roles across Europe, the Middle East and Africa at Visa,
ACI, FIS and Volante. Ali is deeply involved in industry
initiatives around new methods of payment, regulatory compliance and Fintech
Amaury Besse is leading Tink's development in Belgium and France. Founded in 2012, Tink offers its products on a cloud-based platform that usher in a new future of banking. Its platform includes Account Aggregation, Payment Initiation, Personal Finance Management and Data Enrichment.
Amaury has extensive experience in fostering
partnerships between innovative SaaS companies and corporations redesigning
their customer experience.
former VP of Technology Research at Visa Europe, Andrew is a
passionate technologist and disruptive innovator.
A regular commentator and mentor within the FinTech scene he is a familiar face on stage at events like Money20/20, CES , Trustech and many more. His current
primary activity is global scanning and scouting for TIPS –
Technologies, Innovations, Patents and Start-ups behind the trends that are driving
new business models and shaping consumer behaviour.
As an Innovation Catalyst, he works with both established organisations and start-ups across the world in order to help them envisage the range of possible futures fuelled, accelerated and enabled by technology.
Begoña Blanco Sánchez has spent more than 12 years in the payments industry, gaining unparalleled experience in PSD1, SEPA, Instant Payments and PSD2. Currently, she is Payment Expert at ING Belgium. Prior to that she was Head of Product Management, Senior Product Manager Direct Debits and SEPA.
Begoña is ING’s representative at
Febelfin and represents Belgium at the European Payments Council.
Prior to this, she worked as Treasury Sales Advisor and Relationship Manager among other positions. Begoña holds a Master's degree in Economics.
Brian is Benelux Head of Business Consulting at Sopra Banking. He works primarily in the financial services and
payments industries, having spent over 20 years helping top-tier banks,
merchants, payments processors and networks, as well as technology providers. His work over the last decade has put him at the heart of developments in Open Banking, FinTech, ecosystems and platform business models, payments innovation and emerging regulatory change.
He leads a management consulting practice helping clients create tangible value, ranging from clarifying long-term strategy, developing innovative new businesses and products, entering new markets, developing creative new business and operating models, streamlining legacy operations and helping accelerate their ongoing digital and operational
Brian has written extensively on the European payments and banking industry, and
is a regular keynote speaker on various banking innovation topics, including:
Emerging Open Banking Ecosystems and Business Models; PSD2: the Future of
Banking Directive; The future of payments; Payments innovation: Evolution not
Revolution; Fintech and Bank co-opetition. Brian is also involved in Sopra’s European Open Banking, PSD2, payment and transaction-banking thought leadership, and supports the development of efforts on digital solutions and regulatory trends.
Marjolein is within Wholesale Banking responsible for
developing a new expert domain within the payment area that delivers innovative
and integrated payment solutions. She has 10 years of experience working for
ING in diverse roles that allowed her to focus, engage and be passionate about
clients. In her last position as global product lead of instant payments, she
was responsible for the strategy and roll-out of instant payments in the ING
Chris Buijinkis President of the Dutch Banking Association. Chris Buijink (1954) studied Political Science at the University of Amsterdam and worked there as a junior-assistant at the Europe Institute. In 1980 he entered the Ministry of Economic Affairs. He held several positions, a.o. deputy Director-general of Foreign Economic Relations and Director-general of Enterprise and Innovation. In 2007 he was appointed Secretary-general. When the ministries of Economic Affairs and Agriculture were merged in 2010, Chris Buijink was appointed Secretary-general of the new ministry. In June 2013 he left the civil service to assume the presidency of the Dutch Banking Association. Chris Buijink is a member of the Executive Board of VNO-NCW (the Dutch Employers Federation) and Deputy Member of the SER (Social Economic Council). Chris Buijink is chairman of the Advisory Board of the Rijksakademie voor Beeldende Kunsten and also a member of the board of the Hermitage Amsterdam.
Skinner is known as an independent commentator on the financial markets and
fintech through his blog, the Finanser.com, as author of the bestselling books Digital
Bank,ValueWeband its new sequel Digital Human. ValueWeb describes the impact of
Fintech and how mobile and blockchain technologies are changing the face of
finance in building an internet of valueAs a result of the emerging internet of
value, banks have to become digitalised, and Digital Bank provides a
comprehensive review and analysis of the battle for digital banking and
strategies for companies to compete. Digital Human, released in March 2018,
builds on these two themes but looks at the wider picture of digitalisation,
and how this is a revolution as it allows everyone from the plains of Africa to
the mountains of Tibet to be included. In his day
job, he is Chair of the European networking forum The Financial Services Club,
Chair of Nordic Finance Innovation, as well as being a Non-Executive Director
of the Fintech consultancy firm 11:FS. He has been voted one of the most
influential people in banking by The Financial
Brand (as well as one of the best blogs), a FinTech Titan (Next Bank), one of the Fintech Leaders you need
to follow (City AM, Deluxe and Jax Finance), one of the Top 5 most influential
people on BankInfoSecurity’s list of information security
leaders, as well as one of the Top 40 most influential people in financial
technology by the Wall
Street Journal’s Financial News and Thomson
Reuters. He has
recently been voted Game Changer of the Year and Financial Markets Advisor of
the Year by Finance Monthly, CEO of the Year by CV Magazine, FinTech Speaker of
the Year by TMT Global, , FinTech Author of the Year 2018 by Acquisition
International, Best Financial Markets Adviser of the
Year UK, Global 100 – 2018, Most Influential CEO of the Year 2018 – UK
by CV Magazine, Most Dynamic in Finance Advisory Services 2018 – France by
Global Business Insight, Best Financial Markets Adviser of the Year 2018 – UK
by Corporate USA Today and has been an advisor to the White House, the World
Bank and the World Economic Forum. Described
by Seth Wheeler, Brookings Guest Scholar and Former Special Assistant to the
President for Economic Policy at the White House, as “one of the most
authoritative voices on Fintech anywhere”, Chris has previously written many
books covering everything from European regulations in banking through the
credit crisis to the future of banking. His new book is a sister to
his last book, Digital Bank. ValueWeb describes the impact of Fintech and
how mobile and blockchain technologies are changing the face of finance in
building an internet of value. As a result of the emerging internet of value,
banks have to become digitalised, and Digital Bank provides a comprehensive
review and analysis of the battle for digital banking and strategies for
companies to compete. The Financial Services Club is a network for financial professionals, and focuses on the future of financial services through the delivery of research, analysis, commentary and debate. Founded in 2004, the Financial Services Club meets regularly in Austria, England, Ireland, Norway, Poland, Scotland, Slovakia and Sweden. Mr. Skinner is a regular commentator
on BBC News, Sky News, CNBC and Bloomberg about banking he is on the Advisory
Boards of including B-Hive, Bankex, empowr, IoV42, Innovate Finance,
Life.SREDA, Moven, Meniga, Pintail, Project Exscudo and the Token Fund; and is
a Judge on many awards programs including the Asian Banker’s Retail Excellence
Awards, as well as having worked closely with leading banks such as HSBC, the
Royal Bank of Scotland, Citibank and Société Générale, as well as the World
Economic Forum. Chris is known for speaking and
keynote presentations at leading industry forums. Through these keynotes,
he has presented alongside many other leading world figures including Jack
Dorsey, Will.i.am, Hillary Clinton, Richard Branson, Meg Whitman, Bill Gates
and Sir Clive Woodward. Prior to founding the Finanser, Chris
was Vice President of Marketing and Strategy for Unisys Global Financial
Services and Strategy Director with NCR Financial Services. These roles sparked
Chris’s specialisation in the future of financial services after he created the
Global Future Forum in Unisys and the Knowledge Lab in NCR. He studied at Loughborough University
in the UK and holds a Bachelor of Science in Management Sciences alongside a
Diploma in Industrial Studies. He is a Fellow of the British Computer Society,
a Fellow of the Institute of Management Services, an Associate of the Chartered
Insurance Institute and a Chartered Insurance Practitioner.
When I look into the mirror, I see the first gray hairs and a set of early wrinkles staring right back at me. What is happening? I still feel like the same young person, with all the energy and promise of youth, heading off to his first job... but the quote “time flies when you’re having fun” rightfully applies here.
These scars of time weren’t in vain, as I have had the privilege to building up an all-round profile working for several industry leading companies: including KBC, Microsoft, Cronos, Hewlett Packard (Compaq), AB Inbev (Interbrew) and Proximus (Belgacom).
The spark in my career started as a software development consultant, and progressed over time into infrastructure architecture. I founded my first company at the age of 28, and sold it off (with a team of over 25 consultants) just before I turned 40. The management of my company was always combined with challenging consultancy assignments.
In the last 10 years I’ve gradually moved into business roles; from engagement manager (leading large development and infrastructure projects), business manager (launching and managing new start-ups), to business product owner (identifying, developing and evangelizing new products).
In the last 3 years I’ve focused on the inspiration, the ideation and specifically on the implementation of innovative initiatives in the financial sector. I have a "hands-on" and "just do it" agile approach to innovation. Contrary to many, I really enjoy difficult projects with a high level of uncertainty.
Finally, I love sharing my futuristic insights (trends/innovation/disruption), and frequently speak in public for large like-minded audiences. I'm sharing my daily research on my blog: http://abceon.be
Mouilleron is the founder and CEO of Bankable, a global architect of modular
digital banking solutions. He previously co-founded Valtech, an IT
project-based consultancy, and spearheaded its transformation into a Euronext
listed multinational with 12 offices in 8 countries, 1,500 staff and a peak
market cap of USD 1.5+ billion, all within 6 years.
His other experiences include stints with the New York Times and Groupe Hersant. Eric holds an MBA from Grenoble Business School, France. He is fluent in French, English, Portugese and Spanish.
Stegman is Head of Business Development and Product Strategy at De Volksbank in Utrecht, The Netherlands. Focused
on relevant and strategy based customer centric solutions in a fast changing
payments landscape. Leading role in PSD2 and Instant Payments Programmes. Operational
and commercial management experience. Master in Law, University Leiden.
process development is based on De Volksbank’s mission Banking with a human
touch and its shared values. The mission is described in the Manifesto and is
geared to the public appeal to give meaning to helpful banking. De Volksbank
seeks to achieve its ambition by focusing on three pillars in the years ahead:
a distinct position as a social bank, simple and efficient business operations,
and a smart adopter’s innovation profile.
to optimise this shared value by creating benefits for customers, taking
responsibility for society, providing meaning for its employees and achieving
adequate returns for its shareholder(s).
Today: · Member of PAYSIS at Febelfin for BNP Paribas Fortis · Member of different Working Group Instant Payments at Febelfin for BNP Paribas Fortis · Responsible for the Product Management Payments Cash Management at BNP Paribas Fortis Past: · Head of IT Cash & Acquiring · Project Mgr SEPA DD Integration BNPPF / BNL · Project Mgr T24 Implementation Project BNPPF / Postbank Ireland
Günter Benischek is currently the head of
the Social Banking division of Erste Bank der Oesterreichischen Sparkassen AG.
He has been with Erste Bank since 1974. After two decades of branch management experience, he took over the chairmanship of the Employees Council of Erste Bank from 1992 to 2010 . From 1998 to 2010 he was also a member of the Supervisory Board of Erste Bank. From 1996 - 1998 he was head of the project EURO currency conversion. From 1995 - 2010 he was head of the Trade Union for Austrian Bank Employees and vice chairman of the Union of Private Employees (GPA).
From 2005 - 2010 he was also the chairman of the European Employees Council of Erste Group. As from 2010 he is head of Social Banking.
The aim of social banking at Erste Bank is to
improve the social situation of people living in Austria by providing access to
banking services. Since January 2014, Günter Benischek has been a voluntary
board member of Zweite Sparkasse, and CEO of Zweite Sparkasse since 2017.
Eroglu is an Executive at Accenture and the Global Open Banking Expert Lead. He
is an expert for PSD2 & Global Open Banking Regulation, Digital Ecosystems
and Payments. He brings
more than 10 years of project experience in Open Banking & API strategies,
building API-based business models and mobile and online payment schemes for
financial institutions in Europe, Latin America and Asia. Hakan is a
member of the Swiss Commission for Financial Standardization (SKSF), the Berlin
Group NextGenPSD2 Advisory Board, the Open Banking Working Group of the Euro
Banking Association (EBA) and author of position papers, articles and
consultations on PSD2, Open Banking and FinTechs.
Henri Dewaerheijd is the General Manager for Mastercard in Belgium and Luxembourg. He is responsible for market and business development, developing relationships with the financial and retail sector and represents Mastercard with all payment stakeholders.
Henri joined Mastercard in 2000. He held multiple roles with increasing responsibility for Mastercard Europe Finance organization and in 2011 he moved with his family to the US where is was responsible for Global Financial Reporting. Before moving back to Europe in 2016, he was the Finance Officer for the Digital Payments division with responsibility for all aspects of financial management. Henri is also involved with HomeSend, a joint venture start-up located in Brussels which is active in international payments where he is the Chairman the Board.
Prior to Mastercard Henri held positions in Marketing Research at the Coca-Cola Company and FedEx. Henri holds a Master in Business Administration from the Vlerick School (Belgium) and a Master of Science in Economics from the Catholic University of Leuven (Belgium). Henri is fluent in English, French and Dutch.
Fun-fact: While in the US in volunteered as a scout’s leader participating in the creation of a new explorer group and this without any prior scouting experience. He is therefore one of the few people that made his scouting promise in his forties. He is also an avid runner and double finisher of the NYC Marathon.
Inge is an independent interim manager and active as the program manager for the Dutch Instant Payments program since 2015. Before that she worked for 8 years for ING as Director Payments. In her last position as Global Head of Payments & Cash Management, she was end-responsible for the development and implementation of SEPA for corporates and FI’s across Europe; and in that position also responsible for ING’s global vision & roadmap with regard to instant payments.
Prior to ING, Inge worked in various management positions in the cards and retail payments sector with equens (now equensWorldline) and with Eurocard (now MasterCard).
James is Director of Strategy at
Triodos Bank – Europe’s leading sustainable bank, and is a specialist in
social and environmental finance with over 20 years senior management
experience. James has advised on bond issues and share offers for leading
social enterprises and charities, managed equity investments, and has been a
non-executive director for a broad range of environmental and social
James has lead many new
initiatives and business ventures including setting up Triodos Bank's
investment activity in the UK comprising corporate finance and crowdfunding
services, fund management and distribution. James was Managing
Director of a leading public renewable energy investment company (Triodos
Renewables plc – now Thrive Renewables) leading it through a period of rapid
James has served as a member of
several advisory groups on sustainable finance at UK, European and
international level and is author of several reports and papers on sustainable
finance and impact investing. James served on the Global Steering Committee for
the UNEP Finance Initiative and is one of the founding developers of the UN
Principles for Responsible Banking.
Joanna is a highly experienced CRM consultant focusing
on the appliance of BI, Loyalty, Gamification & Engagement IT tools in B2C,
B2B and B2E contexts. Joanna has been involved in a number of large
implementation projects for market leaders across various business sectors in
Europe and Asia. She is passionate about IT and psychology with a particular
interest in cases where both fields meet to bring optimal results!
A highly respected digital banking technology
influencer and thought leader, Kam supports Temenos clients in navigating the
digital landscape and formulating customer centric and data led strategies around
customer engagement. Kam comes with an extensive background in digital
transformations working in the original 1990s tech boom for pioneers like
Charles Schwab Stockbrokers.
Kam has led on multiple Digital Transformation
programmes for Fidelity, RBS, BlackRock and Barclays as well as supporting
Fintech startups with disruptive innovation. Kam is passionate about helping
banks stay at the forefront of innovation using data and digital technologies
to ultimately make banking human again.
Hi, I am Karine Van Keer. I started my
professional career as management trainee at Makro. After having tasted of the
'cash & carry' world, I switched to bikes and worked 3,5 years as Sales
Office Manager at Batavus. In 2007 I joined KBC Bank and
was immersed in the fascinating world of payments. I started as a product manager
in the domain of credit transfers. After the implementation of SEPA I made the
switch to Cards. Today, with our team of
product managers, we no longer work product driven. Our key focus is the
development of user-friendly payment solutions, taking into account the
rapidly changing world around us and the changing needs of our customers.
In October 2015, Kristine started working at Febelfin and the CEC and 1 year later she was appointed General Manager of the CEC, the Belgian Clearing & Settlement system for retail payments.
Following a decision by the Febelfin Payments Council, the development of instant payments in Belgium was assigned to the CEC. Kristine is program manager and since 2017 fully dedicated to the CEC.
Prior to working for Febelfin and the CEC, Kristine worked for KBC Bank where she had different management positions, mainly in the payments business.
to joining SG, Laurent worked at BNP Securities Services in Luxembourg as a
Middle Office Derivative Products. He joined in 2000 the Credit Suisse Private
Banking as Head of Settlement Operations & Client Service and entered the
Societe Generale in 2006 as a Risk Manager, and then became Head of Innovation
& Quality. Laurent was twice 2nd Worldwide Best Innovation
Maker of Societe Generale, he is also Co Chairman of the Working Group
Blockchain & Crypto Currencies at ALFI and Member of the Fintech &
Digital Executive Committee.
2017, Laurent has been awarded among the Top Fintech Leader in Luxembourg
is also Head of the Innovation Lab #LePlateauLux, inaugurated in September
Luc has more than 20 years’ experience, in multiple geographies (Europe, UK, US), with leading financial services and payment companies focused on digital transformation, partnerships w/ Fintech & GAFA, ...
Currently, Luc uses his passion, rigor & energy combined with his financial sector knowledge and transformation experience to support companies facing digital opportunities to shape their strategy and to develop new business models such as customer centric payment experiences.
Most recently he worked for MasterCard where he held several senior roles in Europe, the UK and the US. Amongst other he was Chief Finance Officer Digital Payments leading the strategic digital reorientation, introducing MasterPass digital wallet and tokenization services. He was also Member of MasterCard Europe Exco leading the EU-mandated separation of MasterCard Europe into 2 independent organizations.
He has also been a Non-Executive Director for Mobile Financial Services, a Fintech in LAC
Prior to MasterCard, he worked as consultant for PwC and for Citibank.
Helle is responsible for business development in the
Nordics for account based payments and CSM services. She has more than 20 years
of experience in product development, strategy execution and consulting within
payments, e-invoicing, digitization and PSD2 related services.
In her current role, she focuses on how banks can
remove compliance constraints to enable banks to develop innovative
services to their customers.
She has participated in several national and international clearing and settlement related
working groups, including the EACHA innovation group, EBA Clearing, ECB led
Task forces and public digital initiatives. Prior
to her current position at Worldline, she held a number of positions at Nets
within the account to account payments area, responsible for product
development & management, including
Programme Manager for the implementation of the Danish CSM solutions for
Instant Payment and for the new Intraday solution.
Dr Anino Emuwa replaces Martha Mghendi-Fisher, who is excused for personal reasons. Dr Anino Emuwa is founder and managing director of Avandis Consulting, France, a finance and strategy boutique consultancy. She has over 25 years’ experience in the banking sector and management consultancy. A former corporate banker with Citibank, Anino is an experienced non-executive director and most recently, she was on the board of Nigeria Mortgage Refinance Company PLC where she chaired the audit committee and the board lead for strategy. Anino has a strong interest in fintech innovation particularly in driving financial inclusion. She is a director and investor in Myidentitypay.com, a soon-to-be launched Fintech app for simplifying banking transactions. She was a director of EFInA, a financial inclusion organisation funded by Bill and Melinda Gates Foundation and U. K’s DFID, which provides grants to fintech companies including a $2 million grant to PagaTech, a mobile money tech company. Anino has attended specialised Fintech leadership training at University of Cambridge Judge Business School and Frankfurt School of Finance and is an AACSB certified business school instructor. Her doctorate was on SME finance. Dr Emuwa is also a women business leadership expert. She is the creator and convenor of several communities for women in including: Women Business Owners Network (WBON), Women CEOs Network (WCON), Women at World Economic Forum 2019 (WAWEF19), Africa Women CEOs Network (AWCN), a Linkedin Group. She is the Chairperson of the Governance Committee of Women in Finance NG and is a business coach and mentor for Cartier Women’s Initiative Awards and the Cherie Blair Foundation.
Natalie Staniewicz leads the Innovation & Business Development activities of WSBI-ESBG, a global network of savings and retail banks with around 110 members in some 80 countries worldwide. She has built up the WSBI-ESBG Innovation & Digitalisation Hub to foster strategy exchange, best practice sharing and policy discussions on digitalisation in finance. Natalie runs projects in the field of innovation and business model change, develops partnerships with fintech companies and digitalisation stakeholders and fuels strategy development opportunities for the global WSBI-ESBG network. Members include amongst others Swedbank, CaixaBank, German Savings Banks, BPCE in France, State Bank of India, Austrian Savings Banks, Erste Group and others.
Natalie is also the Ambassador for Fintech Ladies Belgium, a new venture of the international network for women in financial technology. Passionate about banking, fintech and innovation, she has spent the last few years working in diverse projects helping banks with their strategic challenges at the level of Management, International Business, IT, Marketing and Innovation. Natalie is a graduate of Business Economics at UCL (UK) as well as Political Science and Economics studies at the University of Vienna. Prior to her work at WSBIESBG, she has been engaged in project and campaign management for various international organisations and associations including the European Commission.
Between 1998 and 2004 Jacques was founder/owner of the first Social media platform in Luxembourg. His website was the most visited site in Luxembourg for several years by convincing their users with regular innovative ideas. Between 2007 and 2017 Jacques was Deputy Head of the Electronic Banking Development Team of BCEE ( Banque et Caisse d’Epargne de l’Etat). In 2012 Jacques received the Young ICT Talent of the Year Award and in 2017 his team won the ICT “Team of the Year” Award. In 2018 Jacques joins LUXHUB as CEO, an European Open Banking Platform founded by 4 major Luxembourgish Retail Banks. Jacques has a strong experience in Electronic Banking, Innovation, Social Media and love to transpose non-standard outstanding ideas.
Marijke Koninckx is Product Marketing Manager at BPC Banking Technologies. Based in Belgium, she has over 16 years of experience in the financial technology industry. Before joining BPC Banking Technologies, she held a variety of roles including product management, project management and product marketing at various payment software vendors.
She covers a broad spectrum of payments related subjects such as retail and wholesale payments, open banking, online/digital banking, mobile wallets, dispute management and chargeback processing.
In October 2015 Philip List (50) was appointed director
of the Erste Financial Life Park.“FLiP” for
short, is a state of the art facility with the goal of improving the financial
capabilities of children and young adults. The manner
in which knowledge is imparted at FLiP is globally unique, due to a combination
of multimedia, digital and personal instruction. Every visitor receives a
so-called wallet, a specially configured tablet, which serves as an interactive
guide through the different stations. Every tour is led by a knowledge mediator
FliP is the Financial Education Initiative in the CEE region Erste Group
is active in. Philip has gained a lot of
experience in the past years in diverse management positions within Erste
Group. From 2009 to October 2015 he was Head of Group Marketing .
Rigo Van den Broeck heads the MasterCard’s Cyber & Intelligence Solution team in Europe. In this role, he is responsible for leading the region’s Safety & security & switching product strategy and developing the go-to-market approaches. He’s looking after strategic product areas like delivering fraud decisioning, complaint management, authentication (f.e. PSD2 compinace & EMV 3DS), network & connectivity solutions across the entire payment value chain. With a focus gaining of domestic relevance of MC via ‘switching’ and the services offering by building & selling simple, smart & safe Cyber & Intelligence Solutions across Europe (from Portugal to Russia).
Rigo Van den Broeck has 25 years of card & payment industry experience. Over this period, his experience has ranged from product and market development over different type of ‘change’ projects driving international integration, opening new business lines, product innovation. He joined MasterCard in 2006 in a newly created ‘switching’ business development role in Europe, where he build the team to drive revenue growth. With his team, he developed a go to market strategy for value add solution driving 30+% yearly revenue growth for the region. Before joining MasterCard, he worked over 9 years in KBC bank within the cards & payment division with responsibilities across Europe & represented KBC in product development projects at market level. He has also participated in many merger and acquisition (buying & selling) projects within MC & in retail banking. Mr. Van den Broeck holds a Master in Applied Economics (with a major in marketing) as well as degrees in Psychology & Education, all from the Catholic University of Leuven.
Scott is one of the leading experts in Europe regarding the regulation of payments. He has more than 15 years' experience of competition law and payments regulatory law. He provides day-to-day legal advice on a broad range of competition law issues and regulatory issues impacting the payments sector in particular, including PSD2, Regulatory Technical Standards (RTS), the Interchange Fee Regulation (IFR), the EU Cross-Border Regulation, Dynamic Currency Conversion (DCC), the European Banking Authority (EBA)guidelines for the security of Internet payments, etc.
Before joining Bird & Bird LLP, Scott was Senior Regulatory Counsel at Mastercard, where he handled competition law investigations, private actions for damages, legal advice on various regulatory developments, as well as legal support to lobbying initiatives.
Before that, he was in the competition law department of Jones Day, where he worked extensively on matters regarding financial services, in particular the payment sector.
Scott was recently recognized as a "Future Leader" (under 45) by Who's Who Legal, and received the 2017 Client Choice Award.
Born and raised in
Antwerp and then studied Business in London and Hong Kong. After working in
consultancy in Abu Dhabi I decided to look for a young and dynamic working
Developed Deliveroo in a couple of Belgian cities and today at the
head of Revolut Belgium.
Raisin co-founder and CEO Tamaz Georgadze is focused on partner bank acquisition, business development, and legal and regional expansion efforts. Prior to building and scaling Europe’s leading marketplace for deposit-insured savings products and investments, Tamaz spent ten years with McKinsey & Co., the last three as a Principal leading McKinsey's Savings and Investment products service line for EMEA countries, serving some of the largest retail, universal and wholesale banks in Europe and Asia.
His core areas
of expertise were performance management/organization, deposit gathering,
direct banking, branch transformation, SME strategy and regulation. He holds a
PhD in agricultural economics and honors law degree from the University of
Giessen as well as an international economics degree from Tbilisi State
Vivek is the Global VP of Solutions for IBM Financial Services. He leads a worldwide team of experienced Sales, Technical Sales and Industry consultants who work with major financial institutions to deliver pre-built industry specific solutions in the areas of risk & compliance, client insight, payments & counter fraud. Alongside his leadership responsibilities Vivek works directly with C-suite executives to share best practices based on his two decades of expertise in financial services. He has personally driven strategic transformation initiatives by leveraging cognitive & advanced analytics at major financial institutions in the recent past. In particular he has an in-depth understanding of financial services use cases around customer centricity, risk & compliance (regtech) and payments.
Vivek has played numerous roles directly related to the financial services industry over the last several years. Directly prior to his current role Vivek led the WW Financial Services Analytics team for IBM. In the years before that Vivek has held a number of leadership positions in financial services including managing the client executive relationship with a top-10 financial institution and heading a strategic consulting practice for financial services globally. He also setup up and grew a financial services sales & delivery practice at Microsoft in the past.
He is recognized as an industry expert and invited to speak at a multitude of industry executive roundtables, technology conferences and universities to highlight real world financial services and big data use cases. Vivek is also regularly interviewed and published by industry journals and think tanks. Vivek is a recognized IBM management and sales leader with numerous awards and citations. He is an economics and management university graduate from the University of Mumbai and has a post graduate MBA degree from Henley Business School, UK.
When not at IBM, Vivek is passionate about sports, travel and spending time with his family.
Yvonne has been working for ABN Amro 9 years. In her current role as Product Owner Payments, Yvonne is leading the strategy and development for Digital Payments.
Last November she announced that ABN Amro is launching contactless payments with wearables for all its retail customers. Customers are offered a choice in various wearables from Garmin and Fitbit smartwatches to passive wearables like a ring or bracelet.
In the past 12 months, 500 ABN Amro customers have
experimented with these wearables and their responses have been hugely
favourable: no less than 80% of test users preferred wearables to a regular
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