The Banking Scene LIVE

The Banking Scene LIVE is a member-exclusive webinar series aligned with our research agenda, featuring insights from industry experts where we give you the opportunity to ask questions and engage directly with our guest speakers on the top-of-mind topics facing the financial services and banking community.

The programme and session details will be updated as further information is available, so make sure to bookmark this page so that you don't miss out on topics of interest to you.

AI & the Agentic Future of Banking: Overview and Insights from our AI Research

Date: 30 June 2026

Outline:
Banks have moved from GenAI experimentation into real deployment pressure: measurable productivity targets, rising customer expectations, and fast-evolving supervisory focus. At the same time, agentic approaches are shifting what “automation” means, towards goal-driven orchestration across processes, not isolated use cases.

Before we officially launch our latest white paper, we invite you to a LIVE recording of ⁠The Banking Scene Director's Cut, where Andrew will present an early preview of this quarter's research and he and Rik will discuss some of the key insights that came out of it.

Topics include:

• Control and accountability: how banks can evidence who/what made a decision when workflows are partially autonomous
• Operational resilience: how agent behaviour, tool access, and third-party dependencies impact organisations
• Risk transfer: where risk moves when decisions are pushed into orchestration layers, vendor tooling, or AI-enabled ops teams
• Governance at scale: how model risk management evolves when the “system” is agents + tools + prompts + policies + data
• Value realism: what benefits are proving tangible (or fragile) once pilots hit production constraints
• Workforce redesign: which roles get augmented vs rebuilt, and what “human-in-the-loop” actually looks like in practice

To access this session:

Strategic and Growth members will be notified in advance of The Banking Scene LIVE sessions, which will include joining instructions. We encourage you to join us LIVE to ask our experts questions directly and get personally involved in the discussions. If you are unable to join the LIVE session, you will be able to access the recording afterwards, so make sure you are on the list to receive notifications.

Not a member yet? Contact us to find out more about the benefits of membership.

Key Insights and Lessons Learned from our Open Banking Research

Date: 29 September 2026

Guest(s):

Outline: Providing early access to our research conclusions, before we publish our white paper.

Benelux Banking Trends

Date: 06 October 2026

Guest(s):

Outline: As we begin the last calendar quarter of the year, we take a look at the biggest banking trends shaping the future of financial services.

2027 Predictions and Possibilities

Date: 08 December 2026

Guest(s):

Outline: Early access to our survey and research results, providing you with food for thought over the holiday season before the strategy sessions start in the New Year.

Recordings of these sessions are available on request to Strategic and Growth members - contact us for more information.

Open Banking and Embedded Finance

Date: 09 June 2026

Guest(s): Nicola Breyer, Open Finance Expert Advisor, Open Finance Ecosystem.

Outline: "Are we there yet?". Are we still debating if we should, instead of implementing what we can? How do we (the Benelux Banks) stack up against the rest of the world and what can we learn from them? Is regulation a help or a hindrance? We have so many questions and we are sure you do too, which is why we've invited Nicola Breyer, an internationally recognised expert on open data and embedded finance, who frequently speaks and publishes on the topic, to help us set the scene before we begin our Q3 research.

Nicola is a seasoned executive with over 25 years of experience in building, transforming, and growing organisations, particularly in the tech sector.

Early in her career, she established three financial services businesses during the emerging internet age and became Managing Director of her first company at 26. Her venture capital experience sparked a passion for working with portfolio companies. She gained extensive operational expertise in the FMCG sector, managing numerous global growth markets with different go-to-market models.

Since 2016, Nicola has held Managing Director and C-level roles in financial services and tech companies, including a leadership position at PayPal. Recently, she has served as CEO and Managing Director in BaFin-licensed businesses, focusing on international strategy, business transformation, fundraising, regulation, organisational setup, product strategy, marketing, sales, HR, and C-level team leadership.

Nicola is also an active angel investor in SaaS tech companies, serves as a Board Director for two companies, and
advises two impact VC funds. She collaborates with industry bodies, banks, insurers, and regulators to shape the future open data economy.

Key Insights and Lessons Learned from our Fraud Research

Date: 31 March 2026

Outline:

The Benelux financial sector faces a decisive moment. Instant payments have become ubiquitous, Verification of Payee is fully operational, and a new generation of scams is being industrialised through artificial intelligence. Fraud is no longer defined merely by technical vulnerabilities, but by behavioural manipulation, identity trust gaps, cross-border information asymmetries, and the criminal weaponisation of payment speed.

Before we officially launch our latest white paper, we invite you to an exclusive webinar LIVE recording of ⁠The Banking Scene Director's Cut, where Rik and Andrew will discuss the strategic shift required to combat modern financial crime.

Topics include:

• The Paradox of Real-Time Payments
• The Human Layer Under Attack
• Building the Trust Stack
• Achieving Fincrime Fusion
• Actionable Defence Strategies

Defending a single institution in isolation is a strategy destined for failure. The challenge is collective, and so must be the response.

Session recording: You can view the presentation on our YouTube channel here.

Fraud and Financial Crime in Benelux Banking

Date: 13 January 2026

Guest(s): Jorij Abraham, Managing Director, Global Anti-Scam Alliance (GASA)

Outline: As we kicked off our 2026 research programme, we revisited the topic of Fraud and Financial Crime in Benelux Banking to uncover the latest trends, biggest challenges, best practices and new approaches to fraud-fighting.

In this session, Jorij Abraham shared his extensive insights and knowledge of the landscape, with interesting anecdotes and statistics about Belgium and the Netherlands.

Agentic AI in Banking – A Live Quiz Show with Chris Skinner!

Date & Time: 17 March 2026 | 12:00 - 13:00 CET

Guest(s): Chris Skinner, CEO, The Financer | Global Best-Selling Author | Troublemaker

Outline: Agentic AI is rapidly moving from concept to reality. While generative AI has already transformed how banks think about productivity and customer interaction, the next wave is emerging: AI agents that can reason, act, and collaborate to execute complex tasks autonomously.

But what will this actually mean for banking?

Will AI agents become digital colleagues?

Will they redefine customer interaction?

Will they reshape operations, risk management, and product development?

And perhaps most importantly: what will the banking industry get right—and what will it get completely wrong?

In this interactive webinar, Chris Skinner, Andrew Vorster, and Rik Coeckelbergs will explore the future of Agentic AI in banking through a highly engaging format: a live quiz show built around bold predictions.

Participants will be invited to vote, react, and challenge the panel through live polls and comments as we explore a series of provocative statements about the future of AI-driven banking.