The program
Marinka van der Meer
De Volksbank
Chief Customer Officer
Rintse Zijlstra
Clearbank
CEO Europe
Rik Coeckelbergs
The Banking Scene
Founder & Managing Director
Executive Panel - Transforming the Rules of Engagement
Tuesday Mar 26, 2024 05:00 - 05:45
Type: Inspiration
Venue: Cinema 1
Join us for "The Executive Panel: Transforming the Rules of Engagement," a distinguished forum featuring the Chief Customer Officer of De Volksbank alongside the CEO Europe of Clearbank. This panel is dedicated to uncovering the dynamic changes and innovative strategies reshaping customer interaction and engagement within the banking and financial sectors.
In an era where customer expectations are rapidly evolving, our esteemed panelists will delve into how traditional and emerging financial institutions are redefining their engagement models to stay ahead. They will share insights on leveraging technology to enhance customer experiences, the importance of trust and transparency in building lasting relationships, and how they are navigating the challenges and opportunities presented by the digital age.
This conversation will not only highlight the transformative approaches adopted by De Volksbank and Clearbank but also offer a broader perspective on the future of customer engagement across the industry. Attendees will gain an understanding of the crucial balance between digital innovation and the human touch, and how these elements can be integrated to create more meaningful and personalized customer journeys.
Whether you're a banking professional, a fintech enthusiast, or simply interested in the future of customer relations, this panel promises to provide valuable insights into the strategies that will define the next era of banking. Don't miss the opportunity to hear directly from leaders at the forefront of the industry's transformation.
In an era where customer expectations are rapidly evolving, our esteemed panelists will delve into how traditional and emerging financial institutions are redefining their engagement models to stay ahead. They will share insights on leveraging technology to enhance customer experiences, the importance of trust and transparency in building lasting relationships, and how they are navigating the challenges and opportunities presented by the digital age.
This conversation will not only highlight the transformative approaches adopted by De Volksbank and Clearbank but also offer a broader perspective on the future of customer engagement across the industry. Attendees will gain an understanding of the crucial balance between digital innovation and the human touch, and how these elements can be integrated to create more meaningful and personalized customer journeys.
Whether you're a banking professional, a fintech enthusiast, or simply interested in the future of customer relations, this panel promises to provide valuable insights into the strategies that will define the next era of banking. Don't miss the opportunity to hear directly from leaders at the forefront of the industry's transformation.