Beyond Authentication: The Rise of Behavioural Intelligence, October 13, Brussels

AI is making fraud more scalable, more convincing and more difficult to detect, shifting attacks away from systems and towards people through social engineering, authorised push payment fraud and increasingly sophisticated deception.

As a result, banks can no longer rely on deterministic controls alone. At the same time, customers expect secure digital experiences with minimal friction. The challenge is no longer simply to verify identity, but to continuously establish trust throughout the customer journey.

Behavioural intelligence is emerging as a critical new layer of trust. Rather than replacing identity, it complements it by continuously assessing whether behaviour matches intent, enabling banks to detect manipulation earlier, intervene with greater precision and protect customers without disrupting legitimate interactions.

Join us for an executive roundtable as we explore three strategic questions shaping the future of fraud prevention and customer trust.

1. Can trust become invisible?

How can banks intervene only when behavioural signals indicate genuine risk? Can fraud prevention become a driver of customer trust and satisfaction rather than a source of friction?

2. Can one bank fight fraud alone?

Criminal networks operate across institutions, while banks often defend themselves in isolation. What forms of collaboration are needed to disrupt mule networks, social engineering and financial crime more effectively?

Can behavioural intelligence help banks identify mule activity earlier? And what intelligence needs to be shared, and can be shared across institutions to detect networks rather than individual suspicious transactions?

3. Is behaviour becoming banking’s next intelligence layer?

How should banks move from isolated fraud checks to continuous behavioural intelligence across onboarding, authentication, payments, financial crime and the emerging world of AI agents?

Can behavioural intelligence evolve from a fraud prevention tool into a broader intelligence layer across authentication, payments, AML and financial crime?

About this Think Tank

Like every Banking Scene Think Tank session, this evening is built around conversation rather than presentations.

Hosted under the Chatham House Rule in collaboration with our partner BioCatch, a small group of senior banking executives will exchange perspectives in an informal setting.

There will be:

• no presentations
• no product demonstrations
• no sales pitches
• no press

Only an open, expertly facilitated discussion amongst peers about common challenges we all face in fighting fraud and financial crime.

Why you should join us
This dinner is designed to share insights with your peers about some of the most pressing issues in fraud-fighting today. You will hear how others are framing the problems internally, where they are struggling to move forward, and what they are prioritising next.

It is also a chance to compare notes with peers facing many of the same tensions: rising fraud vectors, tougher customer expectations, increasingly complex technology estates and growing pressure to act without adding more friction.

Places are limited to keep the conversation focused and useful. If this is a topic high on your agenda, we encourage you to express your interest early.

Practical Information

Date: October 13, 2026

Time: 18:30 to 22:00

Location: De Warande, Brussels

(This is an invitation-only event for bankers. Participation is limited to ensure a high-quality, valuable exchange under the Chatham House Rule. Even in the AI era, some 100-year-old rules remain relevant. What's said in this room stays in this room. Share ideas freely, never attribute them to a specific person or organisation. This is a space for candid conversation. Let’s make the most of it.)