The exploration and adoption of generative AI in the Benelux banking sector presents a transformative opportunity and a compelling proposition to enhance operational efficiency, augment employee capabilities, and deliver superior customer experiences. Financial institutions across the region are progressively integrating AI technologies into their workflows, each with a tailored approach to harnessing the potential of these innovations.

This white paper synthesises insights and opinions from:

• 1:1 interviews with representatives from ING, KBC Bank, De Volksbank, Rabobank, Euroclear and Spuerkeess;
• Keynotes and panel sessions delivered at The Banking Scene events in Brussels, Amsterdam and Luxembourg;
• Keynotes and panel sessions delivered at Finovate, MPE, Fintech Week London, Money2020 and more;
• Multiple round table discussions facilitated by The Banking Scene under the Chatham House Rule in Amsterdam and Brussels;
• Desk research and social media monitoring.

In this white paper, we illuminate how Benelux banks are harnessing generative AI to drive growth and innovation. By prioritising operational efficiency, employee augmentation, enhanced customer experiences, and rigorous compliance, these institutions are laying a robust foundation for the future of banking in the region. As technology evolves, the ongoing collaboration between regulators, banks, and technology providers is a beacon of assurance, ensuring the responsible and beneficial adoption of generative AI.

Don't miss out on this opportunity to gain a competitive edge. Download our white paper today and equip yourself with the knowledge and insights needed to lead your organisation into the future of banking with generative AI.