In an age of rapid digitalisation, financial services face a growing and relentless threat: Fraud and Financial Crime.

While customers expect seamless, instant transactions, a silent army of professionals across banking and technology work tirelessly behind the scenes to keep financial ecosystems secure.

This white paper shines a light on the work and challenges faced by these "Fincrime Fighters" – the fraud prevention and financial crime specialists who protect billions of euros and millions of customers every day.

Drawing on in-depth interviews with experts from leading banks and fraud technology providers and complemented by desk research, this report explores the modern fraud landscape, evolving criminal tactics, and how institutions use data, AI, and collaboration to stay ahead.

What You’ll Learn:

• Real-world perspectives from fraud and risk leaders in banks and technology providers

• The biggest threats on the radar in 2025 — from APP (Authorised Push Payment) fraud to AI-driven scams

• How banks are leveraging data, analytics, and automation to detect and respond to threats faster

• The importance of cross-functional collaboration between fraud, compliance, and IT teams

• Best practices for implementing effective fraud strategies without compromising customer experience

Why This Matters:

Financial institutions are under immense pressure to mitigate increasingly complex risks while maintaining trust, compliance, and operational efficiency. This white paper offers insights to help you:

• Make more informed strategic decisions

• Build more agile, data-driven fraud teams

• Align your fraud strategy with emerging regulatory expectations

• Understand where AI and machine learning can truly make a difference and where they can’t

Who Should Read This:

• Heads of Fraud, Risk, Compliance, and AML

• Innovation and Transformation leaders

• Data and Technology decision-makers in financial services

• Anyone interested in protecting customer trust and financial integrity

(Get more insights from industry experts and network with your peers at The Banking Scene Conference Brussels on May 22, where our dedicated Fraud & Compliance content track will dig deep into the top-of-mind topics for financial services professionals. Don't delay, secure your seat here today!)