The program
Linda Früh
Advanzia
Chief Product & Commercial Officer
Rana Abou Hassan
JPMorgan Chase
Executive Director
Anne-Sophie Morvan
LUXHUB
Chief Commercial Officer
Stefaan Roegiers
Banque Internationale à Luxembourg
Head of Distribution
Andrew Vorster
The Banking Scene
Head of Growth
Panel: The Building Blocks for a Modern, Customer-Centric Bank Model
Tuesday Jan 30, 2024 02:30 - 03:15
Type: Inspiration
Venue: Main Room
In an era marked by rapid technological advancements and changing customer expectations, the panel on "The Building Blocks for a Modern, Customer-Centric Bank Model" delves into the core elements that underpin the transformation of traditional banking into a more customer-centric and digitally-driven model.
In this discussion, industry experts and thought leaders come together to explore the key strategies and essential components required to revamp and reposition traditional banks in today's competitive financial landscape. The panel will dissect various aspects of this transformation, including technological innovations, data analytics, and shifts in service delivery, all with the overarching goal of prioritising customer satisfaction.
Overall, "The Building Blocks for a Modern, Customer-Centric Bank Model" panel provides invaluable insights into the transformation journey that banks are embarking on to remain relevant, competitive, and, above all, focused on meeting and exceeding the expectations of today's discerning customers.
In this discussion, industry experts and thought leaders come together to explore the key strategies and essential components required to revamp and reposition traditional banks in today's competitive financial landscape. The panel will dissect various aspects of this transformation, including technological innovations, data analytics, and shifts in service delivery, all with the overarching goal of prioritising customer satisfaction.
Overall, "The Building Blocks for a Modern, Customer-Centric Bank Model" panel provides invaluable insights into the transformation journey that banks are embarking on to remain relevant, competitive, and, above all, focused on meeting and exceeding the expectations of today's discerning customers.