The speakers
Bob Timmerman
ING
Head of Digital
With almost 17 years of experience within ING, Bob can be called an “ING home-brewed Kid”.
After several roles in the Retail Banking domain, he has spent the last three years on Digital Sales, creating frictionless customer journeys.
Since November 2023 he took on the challenge as head of Digital NL to create truly personal experiences in all ING Digital Channels, including the mobile banking app with more than 4 million logins per day.
He is passionate about helping customers, and the role of technology and data can help by creating meaningful conversations in a digital playing field.
After several roles in the Retail Banking domain, he has spent the last three years on Digital Sales, creating frictionless customer journeys.
Since November 2023 he took on the challenge as head of Digital NL to create truly personal experiences in all ING Digital Channels, including the mobile banking app with more than 4 million logins per day.
He is passionate about helping customers, and the role of technology and data can help by creating meaningful conversations in a digital playing field.
Speaker Sessions
Tuesday, Mar 26