Scams at Scale: Rethinking Trust, Speed, and Collaboration in Fraud Prevention - September 23, 2025 - Brussels

An exclusive think-tank session on scam prevention in the era of real-time payments and collaborative defence.

As scams grow in scale, sophistication, and speed, banks and financial institutions face mounting pressure to adapt. Whether it's fraud enabled by malware, social engineering, manipulation tactics riding on instant payment rails, or the evolving need for shared intelligence, today's scam economy is testing the limits of traditional defences.

Join your fellow leaders in fraud, risk, digital banking, payments, and cybersecurity for a private roundtable hosted by The Banking Scene in partnership with XTN Cognitive Security, to explore how the industry is evolving its playbook: from siloed detection to collaborative, intelligence-led protection.

Discussion Points

1. The Impact of Scams on Organisations

Understanding the operational and financial cost of modern scams

• How scams are driving losses, customer churn, and reputational risk
• Operational challenges: investigation delays, resource strain, and false positives
• The hidden role of malware and social engineering in scam execution
• Bridging the fraud–cyber divide: are we catching up or falling behind?

2. Scams & Instant Payments

How real-time rails are reshaping scam prevention strategies

• The implications of the EU instant payments mandate on fraud frameworks
• From friction to flow: balancing speed, security, and user experience
• Scam typologies accelerated by instant payments (e.g. APP fraud, mule networks)
• Lessons learned: how institutions are adapting rules, orchestration, and controls

3. Data Enrichment Through Collaboration

Unlocking the power of shared intelligence to stay ahead of scammers

• The case for cross-bank, cross-sector data collaboration in scam detection
• What consortia models can (and can’t) deliver: lessons from early adopters
• Enriching transaction and identity data: what’s working in real-time defence
• Legal, ethical, and operational considerations when sharing intelligence

Event Details

Date: September 23, 2025

Time: Doors open 18:30 to be seated by 19:00
Location: De Warande, Brussels
Audience: Senior leaders in fraud, risk, digital banking, payments and cybersecurity.
Format: Private round table run under the Chatham House Rule with curated peer discussion

Why Attend?

• Discuss real-world scam response strategy with your peers
• Gain insights into how others are balancing compliance, customer trust, and operational resilience
• Contribute to shaping industry-wide approaches to scam detection and defence

Seats are limited to ensure meaningful dialogue.

(Please note: This is an invitation-only event, and seats are reserved for Benelux-based executives and decision-makers responsible for fraud, risk, digital banking, payments or cybersecurity. Please get in touch here if you would like to be considered to participate in this unique experience.)