The Banking Scene’s first event

30th May 2017

Hotel de la Poste, Brussels




9:30 - 9:40



9:40 - 10:15

Opening: The State of The Belgian Banking Scene

Caroline Ven, Economist, CEO Ticket 2 the future


10:15 - 10:45

Vision on digital banking by KBC

Karin Van Hoecke, General Manager Mobile First, KBC

10:45 - 11:15

Networking and coffee break

11:15 - 11:45

Identity is the new money

David Birch, Innovation Director Consult Hyperion

11:45 - 12:15

Key Note by Belgian Mobile ID

Kris De Ryck, CEO Belgian Mobile ID

12:15 - 13:30


Track A:

digital services vs branches

Track B:

innovations in payments

13:30 - 14:00

Creating the Instant Loan solution, increased revenues through automated processes

Frederik Rosseel CEO Docbyte

13:30 - 14:00

Where’s the Instant Value? It’s time for common sense with Instant Payments.

Brian Bushnell, Head of Business Consulting Benelux Sopra Banking Software

14:00 - 14:30

The Advisor Gap – a Hybrid approach to managing Investor psychology

Ben Granjé Sales Director Morningstar Benelux

14:00 - 14:30

Instant Payments: a testimonial from Sweden

Kirstine Nilsson Edström, Head of Strategic Engagements & Relationships, Swedbank

14:30 - 15:00

How to increase customer service in lending with virtual reality?

Ksenia Goncharova, Sales Manager FS Services Comarch Benelux

14:30 - 15:00

To be completed

15:00 - 15:30


15:30 - 16:00

Banks need a framework to explore the opportunity of emerging technologies

Jeroen Lemaire CEO In The Pocket

16:00 - 16:30

The New Wave in Digitalisation of Banking

Olivier De Groote, Managing Partner Deloitte

Kasper Peters, Director Financial Services Deloitte

16:30 - 17:15


17:15 - 17:30


17:30 - 18:00

Eat & Drink

Workshop on design thinking on PSD2

(by In The Pocket)

A myriad of Fintech-startups are already shaking up the market by bringing better experiences to users. PSD2 will further accelerate this by levelling the playing field. Users will get to choose the most effective (or most delightful) solution to their need. Incumbents can either adapt to this new reality by offering the best-in-class solutions themselves, or lose the primary relationship altogether.


These successful new products and platforms share a common ground: they solve real problems in a user-friendly way.


Through a fast-paced, hands-on workshop we will acquaint you with Design Thinking: a user-centred framework for innovation (used by the likes of Apple and Google). We will equip you with a process to tackle any challenge and generate validated solutions for your clients' needs.


We will guide you through all steps of the Design Thinking process:


  1. empathizing with your user
  2. defining a clear problem statement
  3. ideation
  4. rapid prototyping
  5. testing and validation


Workshops will be given parallel with afternoon sessions.