The Banking Scene’s first event

30th May 2017

Hotel de la Poste, Brussels




9:30 - 9:40


9:40 - 10:15



10:15 - 10:45



10:45 - 11:15






Opening: The State of The Belgian Banking Scene

Caroline Ven, Economist


Vision on digital banking by KBC

Karin Van Hoecke, General Manager Mobile First, KBC Bank NV


Networking and coffee break


11:15 - 11:45




11:45 - 12:15




Identity is the New Money

David G.W. Birch, Innovation Director,

Consult Hyperion


Key Note by Belgian Mobile ID

Kris De Ryck, CEO, Belgian Mobile ID


Design Thinking Workshop on PSD2

Guided by In The Pocket

12:15 - 13:30




13:30 - 14:00





14:00 - 14:30





14:30 - 15:00


The Advisor Gap: a Hybrid approach to

managing Investor psychology

Ben Granjé, Sales Director,

Morningstar Benelux


Creating the Instant Loan solution, increased revenues through automated processes

Frederik Rosseel, CEO, Docbyte


How to increase customer service in lending with virtual reality?

Ksenia Goncharova, Sales Director Benelux & France, Comarch Financial Services




13:30 - 14:00






14:00 - 14:30






14:30 - 15:00


Where’s the Instant Value? It’s time for common sense with Instant Payments

Brian Bushnell, Head of Business Consulting Benelux,

Sopra Banking Software


Instant Payments:

a testimonial from Sweden

Kirstine Nilsson Edström,

Head of Strategic Engagements & Relationships, Swedbank


Instant Payments in the light of innovations in the evolving payments landscape

Jean-François Delorme, Managing Partner, DXC Technology


15:00 - 15:30


15:30 - 16:00



16:00 - 16:30



16:30 - 17:15



17:15 - 17:30


17:30 - 19:30


Networking and coffee break


Banks need a framework to explore the opportunity of emerging technologies

Jeroen Lemaire, CEO, In The Pocket


The New Wave in Digitalisation of Banking

Olivier De Groote, Managing Partner, Deloitte & Kasper Peters, Director Financial Services, Deloitte


Panel discussion: Is Open Banking a prerequisite to survive?

Moderated by: David G.W. Birch, Innovation Director, Consult Hyperion




Eat & Drink


Workshop on design thinking on PSD2

(by In The Pocket)

A myriad of Fintech-startups are already shaking up the market by bringing better experiences to users. PSD2 will further accelerate this by levelling the playing field. Users will get to choose the most effective (or most delightful) solution to their need. Incumbents can either adapt to this new reality by offering the best-in-class solutions themselves, or lose the primary relationship altogether.


These successful new products and platforms share a common ground: they solve real problems in a user-friendly way.


Through a fast-paced, hands-on workshop we will acquaint you with Design Thinking: a user-centred framework for innovation (used by the likes of Apple and Google). We will equip you with a process to tackle any challenge and generate validated solutions for your clients' needs.


We will guide you through all steps of the Design Thinking process:


  1. empathizing with your user
  2. defining a clear problem statement
  3. ideation
  4. rapid prototyping
  5. testing and validation